"To improve conditions in global supply chains, you need to get the most accurate picture possible, putting people at the center. Thus we consider it essential to include the perspective of affected rightsholders and to listen to their grievances. Many of these issues can only be solved through collective action. Sector-wide collaboration between different supply chain actors is therefore imperative"

Essen, Alemania

"We believe that no single retailer has the power to tackle all of the human rights and environmental issues in the supply chain alone. This is a shared responsibility, and we are proud to be part of the appellando initiative and helping to ensure that our collective energy is channelled into granting access to effective remedy for the rightsholders."

Wals, Austria

Hastings, Nueva Zelanda

Munich, Alemania

Almería, España

Madrid, España

Almería, España

Madrid, España

Watsonville, Estados Unidos

Hamburg, Alemania

Lleida, Spain

Cambridgeshire, Reino Unido

Ridderkerk, Países Bajos

Valencia, España

Bangkok, Tailandia

"We consider the protection of human rights and the environment in our supply chain to be of the utmost importance. The appellando system provides an opportunity to reach people in places where there is a true impact through an industry-wide grievance mechanism."

Neckarsulm, Alemania

"At Lidl, we believe that cross-sector collaboration is essential to bring about sustainable change. This is why we are part of the project "appellando". We are pleased that our completed pilot project in Huelva, Spain has laid the foundation for this initiative and that the lessons learned will be continuously incorporated into the collaboration."

Neckarsulm, Alemania

"The sector wide grievance mechanism is an important initiative to help ensure that human rights and environmental standards are effectively protected on the ground, in the fields, in the factories and on the assembly line, and that everyone has access to them and can exercise their rights."

Offenburg, Alemania

"Providing a grievance channel is a good complement to the interviews during the social audits to give farm workers the opportunity to express themselves regarding their working conditions."

Zurich, Suiza

"Further efforts are urgently needed to facilitate access to grievance mechanisms. REWE Group has anchored the advancement of access to effective grievance mechanisms as a key component of its strategy. We see such systemic approaches as an important lever to facilitate access to grievance mechanisms in our supply chains. It is crucial to pursue cross-company approaches and to involve all participants along the supply chains to increase acceptance."

Cologne, Alemania

Valencia, España

Hong Kong, China

Weston, Estados Unidos

Toronto, Canadá